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Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Standard shipping takes 5-10 business days within the United States. Free standard shipping is available on all orders.
We ship internationally to select countries. International orders may take 10-21 business days and may be subject to customs duties and import taxes, which are the responsibility of the buyer.
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
We offer a 30-day return policy. If you are not satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund.
Items must be unused, in their original packaging, and in the same condition as received. We cannot accept returns on opened personal care products for hygiene reasons.
Email us at support@sentryring.com with your order number and reason for return. We will provide a prepaid return shipping label within 1-2 business days.
Once we receive and inspect the returned item, refunds are issued to the original payment method within 5-7 business days. You will receive an email confirmation.
We currently do not process direct exchanges. Please return your item and place a new order for the desired product.
Last updated: June 2026. For questions, contact support@sentryring.com